By the end of every year, many community-centric apps give their users the chance to reflect on their accomplishments, activities, and memorable moments from the past year. Playstation Wrap Up offers a similar feature that provides comprehensive insights and statistics about your gaming activities. It includes information such as your top games played, earned trophies, monthly gaming statistics, and a personalized overview of your gaming style. Unfortunately, the feature is not functioning correctly for some individuals. Today, we have a guide that will provide helpful tips to fix the issue of Playstation Wrap Up not working.
Playstation Wrap was released to most users on December 12, 2022. Ever since it was first released, gamers worldwide have been sharing snapshots of their achievements and their most-played games with the gaming community. However, despite being available for over a week, certain players still needed help to enjoy their gaming experience. Are you part of that group? If you’re experiencing this, don’t worry. It’s a common problem that many players are dealing with right now. Use the troubleshooting guide below to quickly resolve any issues you may be experiencing with the PlayStation Wrap Up not working.
Players worldwide are enjoying their gaming statistics and insights through this year’s PlayStation Wrap-Up for PS5 and PS4. People on social media buzz with wrap-up posts, sharing and discussing their gaming experiences from the past year. If you’re having trouble with this feature, the following troubleshooting methods can help you resolve the issue.
Switch to a Different Network Connection
One simple solution is accessing the service using a different network connection. Make sure the network you select is fast and stable. The annual recap requires a strong internet speed to load properly so that a slow connection may cause issues. After you’ve successfully viewed your Wrap-Up 2024, take the chance to share it with everyone. There’s a lot of hype surrounding it on the internet right now.
Ensure Recap Requirements are met
To successfully use the PlayStation Wrap-Up feature, it is essential to ensure that your account meets the minimum eligibility requirements. You must be at least 18 years old to fulfill the first requirement. In addition, you must play at least 10 hours on a PS4 or PS5 console between January 1 and December 31, 2023. Also, please consent to collect “Full Data” on PS5 and “Additional Data” on PS4.
Rebuild Database in Safe Mode
If you’re having trouble with PlayStation Wrap-Up, try putting your PlayStation into Safe Mode and rebuilding the database. It could resolve the issue. To accomplish this, turn off the console, hold the power button until the second beep, and then choose the ‘Rebuild Database’ option.
The Playsation Wrap Up feature isn’t functioning properly because of incompatible software on your console. Make sure your PS4 or PS5 is running on the latest version. Follow these steps to update your PlayStation console: Go to Settings, select System Software Update, and if you have the latest version file downloaded, choose Next > Update.
Sign in via the PlayStation Store
If you’re having trouble with PlayStation Wrap Up 2023 not working on your PC, it might be because of a client-side loading error. If you encounter such situations, you can attempt to log in via the PlayStation Store.
1. Go to the PlayStation Store and click “Sign In” in the top right corner.
2. Please enter your Sign-In ID and click on “Next.”
3. Please input your password and select “Sign In.”
4. Please enter the verification code sent to your email and click the “Verify” button.
5. Go back to the PlayStation Wrap Up page and hit the refresh button.
Clear Browser Cache
If you’re using a PC to access the PlayStation Wrap Up feature, the problem may lie with a faulty cache. Several users have shared their experiences clearing their browser cache and successfully using the Wrap up feature.
Check the Wrap-Up on a Different Device
Try accessing your PlayStation Wrap-Up 2024 using a different device to find a solution. If you’re having trouble with your PlayStation 5, consider using a PC or smartphone as an alternative. Switching to a different device has proven to be a successful solution for many users. Feel free to share your experience with this method in the comments section to assist others.
Contact PlayStation Support
If none of the methods mentioned above are effective, consider contacting PlayStation support. They can assist you in resolving account-related issues, which could be the cause of the problem rather than the server. If such a situation arises, they will be able to assist in resolving the problem. To get in touch with support, log in to the Playstation website and create a ticket. After completion, you can quickly view your gaming details and statistics. It includes your most-played games, earned trophies, monthly gaming statistics, and the total hours you spent playing last year.
As more people start using PlayStation Wrap Up 2023, there might be some issues with its working. It could be due to the servers getting overloaded by the high demand. This sudden increase in activity may cause some loading problems, making it difficult for users to access the Wrap-Up feature. If the above troubleshooting guide doesn’t solve your challenge, contact PlayStation support for further assistance.