Guide to Fix PlayStation Error Codes for PS3, PS4 and PS5: PS5 error codes mean something went wrong on your console, internet service, or PlayStation Network. The following steps will vary depending on the category of your issue. Some error codes can be fixed quickly using your system or router, while others indicate a more severe issue besides your control. PS5 error codes are not common, which is good news. However, if you are currently facing one, you might need help with what to do. Here are some common error codes and fixes that players have reported. It will help you get back in the game quickly.
Learn how to fix error codes on PlayStation®5 and PlayStation®4 consoles.
| Error Codes | Solution |
| NW-31201-7 | Unable to connect to the network. |
| WV-33899-2 | May not connect to PlayStation Network (PSN). |
| E-8200002E | The credit card on file is not valid. |
| WC-40349-0 | The credit card on file is not valid. |
| CE-33987-0 | Error occurred during web connection test. |
| NW-31374-8 | The connection has timed out. |
| E-82000113 | Unable to redeem the coupon code. |
| WC-40360-3 | Unable to redeem the coupon code. |
| E-8200013A | Unable to access PSN server. |
| NP-37667-9 | The Share Play contact was cancelled due to an unstable interface connection. |
| E-82000171 | Charge card on file is invalid. |
| CE-35340-5 | This service might be undergoing maintenance. Please wait a little before asking for help again. |
| E-82000102 | Unable to add funds to a sub account. |
| NP-31952-0 | The network connection has timed out. |
| CE-30774-1 | Unable to update. |
| NP-38497-1 | Your network connection for Share Play may be affected if your upload speed is only between 2-5 Mbps. You should work on improving your network speed. |
| CE-35287-5 | Unable to connect to the server. |
| SU-35931-1 | The system software update is partially damaged. |
| CE-35486-6 | The disc cannot be read by the system. The way the disc is set up might not be supported, and it could be damaged. |
| CE-30784-2 | The PS4 couldn’t recognize the USB device. |
| CE-34632-8 | Sorry, the content is currently unavailable. |
| E-82000050 | There could be a problem with the address on file or a communication error with the server. |
| CE-33945-4 | Server connection has stopped. |
| CE-35489-9 | This PlayStation 4 system doesn’t support the region code of the DVD and Blu-ray Disc, as it has local restrictions. |
| CE-34861-2 | There has been a network error. |
| E-82000134 | Sorry, but you can’t access this item or content in your country/region. |
| E-82000168 | Unable to connect to PlayStation Network. |
| CE-34544-0 | The database may be partially corrupted because the necessary information to start the application cannot be found. |
| E-8200002A | The credit or debit card details are not valid. |
| WC-40345-6 | Card details are invalid. |
| NW-31253-4 | There was a network error. The DNS server is experiencing delays or instability. |
| E-82000138 | Couldn’t add money to wallet using a coupon or PSN card. |
| NW-31250-1 | Server error. There was an error when trying to connect to the server. |
| CE-30005-8 | An error occurred while trying to access the Hard Disk Drive (HDD) or Blu-ray/DVD Drive. |
| NW-31205-1 | The network connection is either weak or too weak to connect to the PSN server. |
| CE-33986-9 | Connection test error. |
| E-82000028 | The credit or debit card information saved on your Sony Home Entertainment Network account is not valid. |
| CE-34335-8 | PS4 cannot find a Hard Disk Drive. |
| E-8200012C | The credit or debit card information provided is not valid. |
| CE-35406-8 | The PS Vita cannot connect to the PS4 System for Remote Play because their software is different. |
| NW-31247-7 | The network connection has timed out. |
| NP-31739-3 | The download for the latest upgrade file is still ongoing. To use the feature, please install this update data. |
| WS-36812-0 | Unable to sign up. |
| CE-33676-5 | The item is either damaged or cannot be detected by the system. |
| CE-34878-0 | There’s been an error with the application. |
| WC-40383-8 | Server might not be accessible (HTTP 503 error). |
| CE-33991-5 | May have trouble connecting to the network. |
| SU-30696-4 | The System Software application update failed. The update file could be broken. |
| WS-37337-3 | The PSN account is temporarily suspended. |
| WS-37368-7 | The PSN account is banned. |
| NW-31294-9 | The cordless connection is unstable, resulting in a timed out connection. |
| WS-37313-7 | Video upload to YouTube failed. |
| NP-37668-0 | You can’t sign up for Share Play if your network connection is slow or unstable. |
| CE-35327-0 | Unable to connect to the server. The server might be busy for a short time. |
| NP-31730-4 | You have been logged out of PSN. |
| NP-38496-0 | Cannot start Share Play because your network’s upload speed is less than 2Mbps. You should work on improving your network speed. |
| CE-36244-9 | The download has been paused. The downloaded content may be corrupted. |
| CE-33191-7 | Please put the correct disc into your PlayStation 4. |
| NP-32062-3 | The system’s data could be corrupted. |
| NW-31246-6 | DNS settings are void. |
| NW-31456-9 | Connection error. |
| CE-32889-0 | There was an error in the game or application. |
| CE-34788-0 | The upgrade file is not usable. |
| NP-34993-8 | Unable to connect to the server. |
| CE-36329-3 | There’s a problem with the system software. |
| CE-34305-5 | HDD not working, can’t read information. |
| CE-37732-2 | The downloaded data was not installed correctly on the system.The data may have been corrupted during the download. |
| CE-33992-6 | Error occurred during internet connection test. |
| CE-35918-6 | Unable to check out the disc. |
| NP-35000-8 | PSN is currently being maintained. |
| E-8200012F | The coupon code you entered is invalid. |
| WS-37501-6 | Server error. There was an error when connecting to the server. |
| WV-33907-2 | Server connection may not be established within the given time limit. The connection might be temporarily unstable. |
| E-82000133 | The coupon code you entered has either expired or has not yet become available. |
| WC-40375-9 | The coupon code you entered is either expired or not yet available. |
| CE-36275-3 | Unable to post comment on a broadcast. |
| 80022D90 | The PS3 system couldn’t start data initialization. |
| 80022305 | There’s a problem with either the PS3 system or the software you’re trying to use. |
| 80004005 | Media Go has a problem. |
| 8002231D | The PS3 couldn’t connect to the network server. This could be caused by a slow internet connection or internet congestion. |
| 80022322 | The PS3 couldn’t connect to the network server. Slow Internet connection or congestion on the Internet can cause this. |
| 80010005 | The PS3 couldn’t play a demo downloaded from the PlayStation Shop. |
| 8002233A | There was an issue connecting to the internet. It could be because the Internet is crowded. |
| 8002233C | The internet connection timed out. Internet congestion may be the cause. |
| 80010006 | There was an issue with accessing the file. This can happen when the system shuts down while trying to save or open a file. |
| 80010009 | The wrong pass key was entered while trying to connect a Bluetooth device to the PS3 system. |
| 800223D4 | The PS3 couldn’t connect to the network server. Slow internet connection or internet congestion could be the cause of this issue. |
| 8002291A | PlayStation error code description: The PS3 couldn’t read the Blu-ray Disc. |
| 8001000A | The PS3 system couldn’t complete transferring data to external storage devices like USB, external hard drives, or flash media. |
| 80022B11 | There was a problem with either the PS3 system or the software application you’re trying to use. |
| 80022B15 | The space you want is no longer available. |
| 8001000B | Unable to access information from a device such as a hard disk drive or USB drive. |
| 80022B19 | The space you want to join is already full. |
| 80010017 | The PS3 couldn’t load the game or game data. |
| 80022B90 | There was a problem with the online connection. |
| 80022F0A | There was an issue connecting to the PlayStation Network server. |
| 80022D03 | There was an issue with syncing your prizes on PlayStation Network. |
| 8001002A | There was a problem with the file system. |
| 80022D05 | The prize information is wrong or might be damaged. |
| 80022F12 | The PS3 or PSP system couldn’t handle downloading, copying, or moving video content effectively. |
| 8001002B | The PS3 system couldn’t save data on common storage devices like USB, hard disk, or flash media. |
| 80022D11 | The PS3 system couldn’t sync prize data with your Sony Home entertainment Network account. |
| 8001002F | The PS3 couldn’t access data on an external storage device because the device was removed. |
| 80023300 | The PS3 couldn’t download a game from PlayStation Network. |
| 80010036 | The PS3 system had a problem with its disk drive (HDD). |
| 80010038 | The PS3 couldn’t store the game or game data. |
| 80010201 | There was a problem connecting to the internet. This problem is temporary and needs to be resolved promptly. |
| 8001050F | The PS3 system has a problem. |
| 80010513 | The PS3 system database is corrupted or there’s an issue with the internal flash memory. |
| 80010514 | The PS3 couldn’t read the disc. |
| 80010516 | The PS3 couldn’t read the disc. The issue could be due to a damaged or dirty disc. |
| 8001051B | The data on your PS3 system is corrupted. |
| 80020148 | The PSP system couldn’t read the Universal Media Disc or downloaded content. |
| 80022D1A | The trophy data is wrong or might be corrupted. |
| 80022090 | The printer had a power issue. |
| 80022D27 | The trophy info is wrong or might be damaged. |
| 80023507 | The PS3 or PSP system couldn’t activate or perform actions like downloading, copying, or moving video material. |
| 80022D64 | The PS3 system couldn’t connect to PlayStation Network because you’re not currently signed in. |
| 80022D68 | The PS3 system couldn’t sync prize info with the PlayStation Network server. |
| 80022D7C | There was a problem with your internet connection or downloading from PlayStation Network. |
| 80022D86 | The prize data is corrupted. |
| 800236CC | The PS3 couldn’t download videos from PlayStation Network. |
| 80024611 | There was a network error while transferring data. |
| 800283E4 | The process couldn’t be done because of low network memory. |
| 800283E7 | The backup data is broken. |
| 800283EB | The external storage could get damaged. |
| 8002997F | The PlayStation 3 is having trouble reading Blu-ray Discs. |
| 80028510 | The content you’re trying to access cannot be found. |
| 80029986 | The PS3 is having trouble reading Blu-ray discs. |
| 80028801 | There was an issue with playing the selected content. |
| 8002888C | File information could be damaged. |
| 80022F16 | There was a problem with your internet connection or downloading content from PlayStation Network. |
| 80029988 | The PS3 is having trouble reading Blu-ray discs. |
| 8002888F | Your PS3 system has not been linked to your Sony Entertainment Network account. |
| 800288BF | The PS3 system does not support the data you are trying to play. |
| 800299A1 | The PS3 cannot read the disc. This could happen if you insert a disc that is not compatible with the PS3 system. |
| 80022F2C | The PS3 couldn’t verify the video license. |
| 800299AE | The Blu-ray Disc drive had a problem. |
| 800288C0 | The PS3 system does not support the data you are trying to play. |
| 800299D0 | The PlayStation 3 system had an unexpected error. |
| 800288C1 | The PS3 system does not support the data you are trying to play. |
| 80022F2E | There was a problem connecting to the PlayStation Network server. |
| 800288CD | The PS3 couldn’t get the content you’re trying to access. |
| 80023016 | The PS3 couldn’t connect to PlayStation Network. |
| 800288D8 | There was a problem with linking to the web. It could be because the Internet is crowded. |
| 800299D8 | The PlayStation 3 system encountered an unexpected error. |
| 80028903 | Your message was sent to multiple users, but some of them did not receive it. |
| 80023017 | Unable to connect to PlayStation Network or play online games. |
| 80028907 | Your message was sent to many gamers, but some of them did not receive it. |
| 80029C41 | You might have trouble updating the system software due to an issue with the hard disk drive. |
| 80029C44 | There might be a problem with the disk drive that is preventing you from updating the system software. |
| 80028909 | You want to join a video game that requires an invitation, but you don’t have access to it. |
| 80023092 | The PS3 couldn’t connect to PlayStation Network. |
| 80029C55 | The PS3 system cannot check the system software update data on a game disc or external media devices like USB drives or Memory Stick Duo. |
| 8002F878 | There was an issue with the update file during checkout. |
| 80023102 | Unable to connect to PlayStation Network. |
| 80029C68 | The PS3 system cannot check the system software update file on a game disc or external media devices like USB drives and Memory Stick Duos. |
| 8002F87C | Couldn’t install new system software because of data corruption. |
| 8002F88C | There is a system update error, possibly due to a problem with the hard disk drive. |
| 80029C77 | The PS3 system cannot start the system upgrade. This could be caused by issues with the hard disk drive. |
| 80029C78 | There was a problem installing a software update on the PlayStation 3 system. |
| 8002A10E | The PS3 couldn’t connect to the prize server. |
| 8002A10F | The PS3 system couldn’t connect to the network server due to a timeout. This could be caused by a slow internet connection or PlayStation Network undergoing maintenance. |
| 8002A1A4 | To proceed, you need to sign in to your Sony Entertainment Network account. |
| 80023103 | The PS3 system couldn’t connect well with PlayStation Network. |
| 8002A200 | You may receive a message saying PlayStation Network is closed. This could be because of your PlayStation Network activity or an issue with your account. |
| 8002F8DC | Unable to upgrade system software due to hard disk drive issue. |
| 8002F991 | The PS3 system is having trouble updating its software. |
| 8002F994 | The PS3 system is having trouble upgrading the system software. |
| 80023105 | The connection to the PlayStation Network server has timed out. If you leave your PS3 system idle for a long time, this can happen. |
| 8002A201 | This could be due to maintenance on PlayStation Network or a problem with your internet connection. Your Sony Entertainment Network account has not been suspended. |
| 8002F997 | The PS3 system is having trouble updating its software. |
| 8002F99A | There was an issue with the upgrade file checkout. |
| 80023110 | There is an issue with connecting to PlayStation Network. |
| 8002F99D | The update information for the system software application has been corrupted. |
| 80023111 | There’s been a server error. |
| 80030001 | The PlayStation 3 system had an error, possibly caused by not enough memory or corrupted system files. |
| 80030400 | The system is having trouble locating files. |
| 8002311A | The PlayStation Store had a problem with its content. |
| 8002A220 | Your Sony Home entertainment Network account had a problem. |
| 80030408 | There is a file system error. |
| 80023123 | There was a problem with your PlayStation Shop cart. |
| 8002A221 | This usually happens when you enter the wrong email address or password. |
| 8003041C | The PS3 database might have some issues. |
| 80030420 | There is a file system error. |
| 8002A227 | Your Sony Entertainment Network account has been banned for violating the PlayStation Network Terms of Service and User Agreement. |
| 8002314A | The PlayStation Network server information might be damaged. |
| 8002890E | The Online ID you want to add is already on your Buddies list. |
| 80030501 | Submit System Error. |
| 8002A230 | Your Sony Entertainment Network account has been deleted. |
| 80030504 | There is a file system error. |
| 8002890F | You are trying to add yourself to your own list of friends. |
| 80023156 | You have exceeded the maximum number of attempts allowed for this action. |
| 80030514 | File System Error. |
| 8002A231 | Your Sony Home entertainment Network account has been suspended for violating the Terms of Service and User Agreement. |
| 80028913 | You cannot send a friend request to someone you have already sent a request to. |
| 80023158 | There’s an issue with your Sony Entertainment Network account. We may need more information. |
| 8002A232 | To keep using PlayStation Network, just sign in and agree to the Terms of Service and User Contract. |
| 8002315A | You have reached the maximum number of Sony Entertainment Network accounts that can be linked to this credit card. |
| 80028917 | You may not be able to do what you want because you’re not signed in to PlayStation Network. |
| 8002A242 | To keep using PlayStation Network, you need to check and accept the Terms of Service and User Agreement. |
| 80028918 | The PS3 Hard Disk Drive (HDD) doesn’t have enough free space to save message logs. No messages will be sent. |
| 8002A303 | The online ID you’re trying to use is already signed in to PlayStation Network. |
| 8002A308 | Unable to sign in or experiencing sudden network disconnection while signing in. |
| 80028A05 | You want to add yourself to your block list. |
| 8002A335 | The PS3 system couldn’t connect to the network server. |
| 8002A34A | The maximum number of friends has been reached. |
| 8002A401 | The PS3 is having trouble playing the game. The issue might be with the video game’s attempt to connect to PlayStation Network. |
| 8002A402 | Can’t access PlayStation Network or connect to online game. It could be because PlayStation Network is undergoing maintenance or there might be a temporary issue with your internet connection. |
| 8002A40B | The entered text contains inappropriate words that are not allowed. |
| 8002A40C | Your Sony Home entertainment Network account has been banned from using the score ranking system in the game you are playing. |
| 8002A40E | The file you’re trying to access has been deleted from the server. |
| 8002A418 | Unable to get ranking data from the server. This can happen if there is no ranking information or if the ranking information has been lost. |
| 8002A41B | The Online ID you entered for sending messages, game info, invites, or friend requests does not exist. |
| 8002A428 | There was an issue uploading the ranking data to the server. It could be due to an overload of information being published. |
| 8002A4A4 | The ranking for the ball game you’re playing has been canceled. |
| 8002A4A5 | The score ranking for the game you’re playing is currently unavailable due to maintenance. |
| 8002A4A6 | There was a problem connecting to the game server. |
| 80028A06 | The Online ID you want to add is currently blocked. |
| 8002A521 | There was a network error when trying to connect online. |
| 80028A07 | You cannot add a user to your block list if they are already on your PlayStation Network Pals list. |
| 8002A524 | The system memory was low. |
| 80028A09 | You’ve reached the maximum limit for adding people to your PlayStation Network block list. |
| 80028A11 | The PS3 Disk Drive (HDD) doesn’t have enough free space to do what you’re asking. |
| 80028A12 | The PlayStation Network server is not accepting new registrations or adding any new entries to the block list. |
| 80028C0D | To sign in to PlayStation Network, you need to download and install the latest system software update. |
| 80028E01 | The PS3 couldn’t connect to PlayStation Network. This can occur when PlayStation Network is being maintained or if there is an internet blockage. |
| 80028E02 | There was a problem connecting to your internet service provider. This happens when your Internet Service Provider requires you to log in with a username and password. |
| 8002A535 | The PlayStation 3 is having trouble accessing the PlayStation Network. |
| 80028E06 | There was a problem connecting to your internet service provider. This usually happens when your Internet Service Provider asks you to log in using a username and password. |
| 8002A548 | The PlayStation 3 is having trouble accessing the PlayStation Network. |
| 80028EA1 | The PS3 system couldn’t check for software updates because of low memory. |
| 8002A5FF | There was a network error while trying to connect online. |
| 80028EA4 | The PS3 system has been updated with the latest software upgrade. |
| 80028EA5 | Usually, when you experience issues connecting online, it’s due to temporary congestion either with your internet service or your internet connection. |
| 8002A705 | There is a problem with connecting to PlayStation Network. |
| 80028EA6 | The system software upgrade couldn’t be downloaded because the proxy server setting is turned on. |
| 80028EA8 | The PS3 system couldn’t compete with the Web because of issues with PlayStation Network maintenance and the need for a separate sign-in on local networks like hotel networks. |
| 8002A709 | There’s a problem connecting to PlayStation Network. |
| 8002A70B | The space you want to sign up for doesn’t exist anymore. |
| 8002A711 | The room is full, so no more users can join. |
| 8002A71B | We have reached the ideal number of spaces for the lobby. |
| 8002A71C | No players were found for the game you tried to create. |
| 80028ED4 | There could be a problem with your Web settings or you might be trying to connect to the wrong DNS server or proxy server. |
| 8002A722 | There’s an issue with connecting to PlayStation Network. |
| 80028ED6 | There was an issue connecting to the spot server. |
| 8002A724 | A space matching the defined search conditions does not exist. |
| 8002A740 | Matching service for the game you are playing is no longer offered. |
| 8002A741 | Matching service for the video game you are playing is undergoing maintenance. |
| 8002A742 | Matching server has briefly surpassed its limitation at this time. |
| 8002A743 | The Sony Entertainment Network account you are utilizing has been banned from using the coordinating service for the game you are playing. |
| 8002A746 | The room you are attempting to sign up with no longer exists. |
| 8003051E | The PlayStation 3 system came across an error which might have been caused by either a lack of sufficient memory or system file corruption. |
| 80030523 | File System Error. |
| 80031208 | The disc has not filled properly. |
| 80031606 | User repeatedly receives the message “An error has actually occurred. You have actually been signed out of PlayStation Network” and can not check in to PlayStation Network. |
| 80032013 | The PlayStation 3 system came across an error when trying to access the file. |
| 80032014 | There was a problem with the file system. |
| 8004E08B | There is a concern with Media Go. |
| 80070002 | There is a problem with Media Go. |
| 80070422 | There is an issue with Media Go. |
| 8010850F | The content is secured by DRM and the PSP system is not activated. |
| 80108D50 | Cam might not be connected to PSP correctly. |
| 8002A74D | The optimum variety of spaces for the lobby has been reached. |
| 8002A90C | You are attempting to utilize data that is not compatible with this video game. |
| 8002AA01 | There strength be a problem with the game. |
| 80109D80 | The PS3 system or PSP system can not be triggered. |
| 8010A12E | There was an issue with the PlayStation Store servers. This might cause a download from PlayStation Store to stop working. |
| 80110104 | This is a timing out error with a Bluetooth device. |
| 80130128 | There was a problem with the network. |
| 8013013D | The PlayStation 3 system timed out when attempting to access the Web. This takes place when the PS3 system takes longer then 10 seconds to connect to the Internet. |
| 8002AA08 | When trying to connect to PlayStation Network, an error took place. This may be because of an issue connecting via a Wireless connection. |
| 8002AA0D | You are trying to sign in to PlayStation Network using a User that currently has another Sony Entertainment Network account linked to it. |
| 8002AD0C | There was a problem with low network memory. |
| 8002AD22 | The PlayStation 3 system is having an issue attempting to access PlayStation Network. |
| 8002AD23 | The PlayStation 3 system is having a problem trying to gain access to PlayStation Network. |
| 8002AD25 | The PlayStation 3 system is having a problem attempting to gain access to PlayStation Network. |
| 8002AD36 | Connection to the PlayStation Network server was reset. This might be because of momentary congestion with your Internet service or, if you are using a Wireless connection, the signal strength might be weak. |
| 8002AD3D | The PS3 system was unable to link to the network server. The network may be temporarily unsteady. |
| 8002AE05 | The Sony Entertainment Network account you are attempting to use has actually currently been connected to another User name on PlayStation 3. |
| 8002AE06 | Can not sign in to PlayStation Network because the system software version is too old. |
| 8002AE16 | Generally an issue connecting online which may be due to momentary congestion with your Web service or with the Web connection. |
| 8002AE17 | Generally a concern connecting online which might be due to short-term congestion with your Web service or with the Internet connection. |
| 8002AEID | The PlayStation 3 system is having a problem attempting to access PlayStation Network. |
| 80028F08 | The PS3 system was unable to spot the content you are attempting to access. |
| 80028F10 | There was a problem outputting the video for a video game on a Standard Meaning television. |
| 80028F17 | The PS3 system was unable to recognise the PS one or PS2 game disc. |
| 80028F22 | The PS3 system has actually found a disc that is different from the video game presently being played. This may occur if you alter the video game disc whilst it is loading. |
| 80028F50 | The PS3 system was unable to find the content you are trying to gain access to. This might occur if you eject the video game disc when a game is attempting to upgrade. |
| 80029012 | Not able to access the Internet. This is brought on by blockage on the Internet. |
| 80029020 | The PS3 system timed out when attempting to connect to the Internet. If you are using a cordless connection, the PS3 system was not able to detect the gain access to point. |
| 8013013E | This error happens when WPA security is allowed either on the PS3 system or on the Wireless access point (router) and WPA security isn’t enabled on the other gadget. |
| 80029023 | The PS3 system was not able to connect to the Web because the WEP/WPA encryption key is incorrect. |
| 80029024 | The PS3 system wasn’t able to link to the Internet. |
| 80130143 | There was a problem with the AOSS setting. |
| 800290A1 | There was a problem linking to the network. |
| 80130181 | The Web Connection setting on the PlayStation 3 system is disabled. |
| 80130182 | No Internet service was spotted by the PlayStation 3 system. |
| 800290B7 | There was an issue connecting to the network with the AOSS setting. |
| 80130183 | This happens when a video game or the system is trying to access PlayStation Network and you are not signed in to your Sony Home entertainment Network account. |
| 80130184 | This happens when a game or the system is attempting to gain access to PlayStation Network and the user does not have a Sony Home entertainment Network account connected to it. |
| 80130186 | A network cable television is not connected correctly. |
| 800290B8 | There was an issue linking to the network with the AOSS setting. |
| 80029105 | The game data is corrupted and can not be accessed by the PS3 system. This might be caused by utilizing the wrong shutdown procedure. |
| 80130203 | When linking online, the connection timed out. This could be triggered by momentary blockage with your Web service or a problem with your network set up. |
| 80029135 | There was an issue with the PS3 system writing information to the external storage media. |
| 8013030F | The PlayStation 3 system was unable to detect the Wireless access point. |
| 80029207 | The game information is corrupted and can not be accessed by the PS3 system. This may be triggered by using the incorrect shutdown treatment. |
| 80130310 | The PlayStation 3 system was not able to find the Wireless gain access to point. |
| 8002AF01 | A network error occurred when trying to connect online. |
| 80029209 | The video game data is corrupted and can not be accessed by the PS3 system. This might be caused by using the wrong shutdown procedure. |
| 8013031A | Error took place between the Wireless router and the PS3 system. |
| 8002AFFF | A network error happened when trying to link online. |
| 8013031B | The user’s gain access to point is not repaired for WPA. |
| 8002920A | The game information is damaged and can not be accessed by the PS3 system. This might be caused by using the incorrect shutdown procedure. |
| 8002B403 | There was a problem conserving video game data. |
| 80130409 | There was an error from the Internet Service Provider when attempting to verify the PPPoE user name and password. |
| 8002920D | The game data is corrupted and can not be accessed by the PS3 system. This may be triggered by using the wrong shutdown procedure. |
| 8013040A | There was no reaction from the Internet Service Provider’s PPPoE server. |
| 8002B603 | Not able to access the file since it has become damaged. |
| 8013040B | There was a error from the Internet Service Provider when trying to validate the PPPoE user name and password. |
| 80029513 | There was an issue figuring out whether the PS3 system is authorised to play the PlayStation Network content. |
| 8013040D | There was an error from the Internet Service Provider when attempting to confirm the PPPoE user name and password. |
| 8002B711 | Not able to use video chat with another PlayStation Network user due to wrong Web connection settings. |
| 80029514 | The PS3 system is not activated. You need to trigger the PS3 system in order to access the content. |
| 8013040F | There was a error from the Internet Service Provider when attempting to verify the PPPoE user name and password. |
| 80029519 | The PS3 system’s file system is damaged. |
| 80130411 | There was an error from the Internet Service Provider when trying to validate the PPPoE user name and password. |
| 8002B712 | Not able to utilize video chat with another PlayStation Network user due to wrong Web connection settings. |
| 80029521 | The PS3 system is attempting to access the PSP system via a USB connection however there is no USB cable linking the two systems. |
| 80130412 | There was an error from the Internet Service Provider when trying to verify the PPPoE user name and password. |
| 8002B713 | Unable to use video chat with another PlayStation Network user due to wrong Web connection settings. |
| 80130413 | There was an error from the Internet Service Provider when trying to confirm the PPPoE user name and password. |
| 80029522 | There are too many PSP systems connected to the PlayStation 3 system when trying to transfer material. |
| 8002B714 | Not able to use video chat with another PlayStation Network user due to wrong Web connection settings. |
| 80130414 | There was an error from the Internet Service Provider when trying to validate the PPPoE user name and password. |
| 80029526 | The PSP system that you are attempting to download content to is activated with another Sony Home entertainment Network account. |
| 8002F002 | There was an issue updating the system software application. |
| 80130501 | DHCP communication error with the Internet service |
| 8002F020 | The system software application upgrade data has been damaged. |
| 80130502 | No DHCP server was detected, either from the Internet Service Provider or from your router. |
| 80130503 | DHCP communication error with the Internet service |
| 80130504 | There was an issue certifying video material by means of Digital Living Network Alliance (DLNA). |
| 8002F02B | The system software update information has actually been corrupted. |
| 80029527 | The PSP system requires to be upgraded to the latest system software in order to download PlayStation Shop material. |
| 80130505 | DHCP communication error with the Web service |
| 8002F02D | The custom software update data has been corrupted. |
| 80029563 | This is a download error. |
| 80029564 | Unable to set up content that was bought from PlayStation Store. |
| 80029750 | You already have 2 PSP systems activated with your Sony Home entertainment Network account. You might not go beyond 2 PSP systems activated to one Sony Home entertainment Network account. |
| 80130804 | There is a chance that there is a problem with your Wireless device. |
| 80029752 | The content you are trying to access can not be accessed on several PS3 systems at the same time. |
| 80410410 | Can not sign in to PlayStation Network or search the Internet |
| 80029780 | You have actually reached the maximum variety of downloads for an unactivated system. This will not affect systems that are already triggered on your Sony Home entertainment Network account. |
| 80410418 | This is a concern with System Settings. |
| 80029903 | The PlayStation 3 system could not check out the disc. |
| 8002F07C | System Update error; there may be issue with the disk drive. |
| 80410A0B | There is an issue with the PS3 system. |
| 80029906 | The PlayStation 3 system can not check out the copyright protection of the Blu-ray Disc. |
| 8002F087 | The PS3 system is experiencing a concern when attempting to upgrade the system software application. |
| 80029940 | The PlayStation 3 system can not check out a disc. |
| 8002F08C | Can not update the system software. |
| 80431021 | Network error during HTTP transmission. |
| 80029945 | The PlayStation 3 system was unable to discover the Blu-ray Disc. |
| 80431063 | Network error during HTTP transmission. |
| 8002F0A7 | The PS3 system is encountering a concern when attempting to upgrade the system software application. |
| 80431064 | Network connection is unstable or ended. |
| 8002F0C1 | The PS3 system is encountering a problem when attempting to upgrade the system software. |
| 8002996E | The PlayStation 3 system is having issues checking out the Blu-ray Disc. |
| 8002F142 | There was an issue updating the system software application. |
| 80550420 | The user’s Sony Entertainment Network account might be incorrect or does not exist. |
| 8002F147 | The PS3 system is coming across a concern when attempting to upgrade the system software. |
| 80550F17 | Unable to connect to the PlayStation Network or play an online game. |
| 8055105A | You have reached the optimum variety of Sony Home entertainment Network accounts that can be connected with this credit card. |
| 80029941 | The PlayStation 3 system might not check out the disc as it is not supported. |
| 8002F149 | The PS3 system is coming across a concern when trying to update the system software. |
| 8002F14A | There was an issue upgrading the system software. |
| 80710001 | There was a problem with this game. |
| 80029946 | The PlayStation 3 system could not read the disc as it is not supported. |
| 8002F155 | Flash memory may be corrupted. |
| 8002995C | The PlayStation 3 system is having concerns writing to the hard disk drive. |
| 8002F157 | The system software upgrade data has been damaged. |
| 8002F165 | The PS3 system is coming across an issue when trying to upgrade the system software. |
| 8002F174 | There was an issue updating the system software application. |
| 8002F176 | The PS3 system is experiencing a concern when trying to upgrade the system software. |
| 8002F19D | The PS3 system is encountering a concern when attempting to upgrade the system software application. |
| 8002F1B0 | The PS3 system is encountering a concern when attempting to upgrade the system software. |
| 8002F1B3 | The PS3 system is finding an issue when trying to upgrade the system software application. |
| 80710A06 | The PlayStation 3 system came across a concern. |
| 8071053B | There was an issue connecting to the http server. |
| 80710B23 | Can not link to the Web due to network server timing out. |
| 8071053C | Can not link to the Web due to network server timing out. |
| 8002F1C1 | The PS3 system is coming across an issue when attempting to update the system software. |
| 80710B36 | There was an issue connecting to the server. |
| 80710B3C | Can not link to the Web due to network server timing out. |
| 8071053D | There is a concern linking to PlayStation Network. |
| 80710C23 | Can not connect to the Web due to network server timing out. |
| 80710C3C | Can not link to the Web due to network server timing out. |
| 8002F1F0 | There was a problem with the PS3 system’s cordless area network (WLAN) and/or Bluetooth functionality. |
| 80710D23 | Can not connect to the Web due to network server timing out. |
| 80710D3C | Can not link to the Web due to network server timing out. |
| 80711005 | The URL (site address) that you are attempting to gain access to consists of void characters. |
| 8002F1F9 | There was a problem upgrading the system software. |
| 80710623 | Can not connect to the Web due to network server timing out. |
| 8071063C | Can not link to the Internet due to network server timing out. |
| 8002F220 | There was an issue bring back or upgrading the PS3 system from Safe Mode. |
| 80710723 | Timeout when attempting to link to the network server due to a slow connection or high traffic from your Internet Service Provider. |
| 8002F22F | There is a problem with the PS3 hard disk drive. |
| 80710737 | There was an issue with low network memory. |
| 8071073C | Can not connect to the Web due to network server timing out. |
| 80710823 | Can not link to the Web due to network server timing out. |
| 8071083C | Can not link to the Internet due to network server timing out. |
| 80710003 | There is an issue connecting to PlayStation Network. |
| 80710009 | There was an issue with this video game. |
| 80710016 | There was a problem connecting to the network. |
| 80710018 | Can not access the server, browse a site, check in and so on. |
| 8002F281 | There is a problem with the PS3 disk drive. |
| 80710021 | There was an issue linking to your Internet Service Provider. This generally happens if your Internet Service Provider requires you to check in with a username an |
| 80710028 | The PS3 system was unable to link to the Digital Living Network Alliance (DLNA) Media Server. |
| 80710091 | The PS3 system was not able to link to the Digital Living Network Alliance (DLNA) Media Server. |
| 80710092 | Can not link to the Internet or to PlayStation Network, for example finalizing in, accessing account settings, trying to link to a game online, accessing or purch |
| 80710101 | Can not connect to the Web or stopped working to fill a website when browsing on the Internet Browser. |
| 80710102 | Can not connect to the Internet. |
| 80710103 | Can not link to the Web due to network server timing out. |
| 80711008 | The network is hectic or unsteady. |
| 8802F14E | There might be problems either with the flash memory or the hard disk drive. |
| 8002F282 | There was a problem bring back or upgrading the PS3 system from Safe Mode. |
| 8002F285 | There was a problem restoring or upgrading the PS3 system from Safe Mode. |
| 8002F2BF | There was a problem restoring or updating the PS3 system from Safe Mode. |
| 8002F310 | The PS3 system is encountering a problem when attempting to update the system software application. |
| 8002F314 | The PS3 system timed out during the system software application update. |
| 8002F318 | The PS3 system is experiencing a problem when trying to update the system software application. |
| 8002F842 | Can not update the system software because there is a concern with the disk drive. |
| 80710104 | Can not link to Web, check in, search a website, update system software and so on. |
| 807101FF | Problems connecting to the host name of the PS3 system when linking online. |
| 80710202 | This message might be shown if you try to detach from the network when you are currently detached. |
| 80710223 | This information may be shown when you try to disconnect from the network. |
| 8071040C | There was a problem with the low network memory. |
| 80710437 | The operation might not be completed due to low network memory. |
| 80710504 | Can not connect to the server. |
| 80710523 | Can not link to the Internet due to network server timing out. |
| 80710534 | The PS3 system was not able to link to the http server. |
| CE-37700-7 | The download has actually been cancelled as the material is not offered on the PlayStation Shop. |
| WC-40372-6 | The coupon code you have actually gone into is void or has not become available yet. |
| CE-33126-5 | Can not continue broadcasting. Texts or the settings compared with this channel might not be valid. |
| CE-33319-9 | Can not submit the video/screenshot as you have actually reached to the service limit. |
| WC-40371-5 | The voucher code you went into is not legitimate. |
| WC-40355-7 | Issue adding funds to a sub account |
| WV-33898-1 | Might not link to server or open a website on the web browser. |
| WS-37504-9 | PlayStation Network service is under maintenance. |
| E-82000002 | Can not link to PSN server. |
| NP-34994-9 | Error occurs in the Celebration application. |
| CE-32921-7 | The system can not check out the disc. |
| CE-38612-0 | Application information on disk drive is likely to be partly damaged. |
| E-80558337 | PlayStation 4 can not recognize the content appropriately. The registration information of the content might be incorrect. |
| WS-36782-6 | Friend request can not be sent. |
| NW-31453-6 | Delayed server reaction |
| E-82000130 | The coupon code you have actually gone into is invalid or has not become available yet. |
| WC-40382-7 | Credit card on file is invalid. |
| NW-31194-8 | Could not link to the network. |
| WC-40330-0 | Timeout error |
| NP-31952-0 | Network connection has timed out. Your network connection is likely to be unsteady or not strong enough. |
| NP-31928-3 | Could not connect to the network. |
| NP-34924-2 | Can not check the latest update for this application. The network connection might be unstable. |
| WC-40377-1 | Failed to add funds to wallet using a coupon or PSN card. |
| WC-40343-4 | The credit and debit card data stored on your Sony Entertainment Network (SEN) account is invalid. |
| WC-40378-2 | Rate limit surpassed. |
| E-820001F7 | Might not connect to the server (HTTP 503 Error). |
| NP-33318-8 | The Share Play connection was lost because the network connection became unstable. |
| CE-32951-0 | Network connection issue happened. |
| CE-32937-4 | Stopped working to download information. |
| CE-38702-0 | Not able to get info from the server. You may experience network or Internet connection concerns. |
| NP-31735-9 | Can not play this function because of age restriction. |
| NW-31254-5 | Network error took place. Response from DNS server is postponed or unstable. |
| CE-34867-8 | Other disc placed. |
| CE-33937-5 | Can not utilize the content. To use the content, purchase it from PlayStation ® Store. |
| WC-40365-8 | Can not include this product to cart. The overall worth of the items in your cart has reached to the limit. |
| CE-36249-4 | Can not download this content. It has actually not reached the download date yet. |
| NP-37680-4 | Credit card on file is void. |
| CE-35413-6 | PIN code for RemotePlay is incorrect. |
| CE-32930-7 | Downloaded data on HDD is most likely to be corrupted. |
| NP-31801-3 | Error occurs while utilizing PSN functions. |
| CE-38604-1 | Can not download the application given that a disc version of the same title is set up. |
| CE-36485-6 | Can not acknowledge the USB storage device. |
| WV-33917-3 | An error accur due to too many redirects. |
| CE-32869-8 | Could not begin the application as the details was void. The database is most likely to be partly corrupted. |
| NP-37637-6 | Install the latest System Software. |
| E-82021088 | The charge card you have actually attempted to sign up is currently related to your account. |
| NP-34957-8 | Server communication error. |
| E-82000000 | Undefined application error. |
| E-82021054 | The charge card you have actually entered is invalid. |
| NP-31736-0 | Application attempting to link to a user who has actually logged out. |
| CE-39984-3 | PS4 got an IP address but can not link to the Web. |
| CE-35451-8 | An Error occur while linking to the server |
| WS-37338-4 | The PS4 system has actually been banned from utilizing PlayStation Network. |
| CE-32883-4 | Internal Error occurred |
| CE-35239-2 | A PS4 system software update is required to use network functions |
| CE-37704-1 | Download has actually been cancelled as there is not enough space on the HDD |
| NW-31297-2 | Unable to connect to cordless network |
| CE-33950-0 | Could not connect to the server to validate the license |
| CE-33984-7 | Connection test timed out while trying to obtain IP address. |
| WC-40372-6 | The voucher does not fulfill the conditions of use. |
| WS-37432-9 | PlayStation ™ Network might be going through maintenance or is momentarily busy. |
| CE-30905-7 | Your Bluetooth device could not be connected. |
| NP-31731-5 | User is signed-out of PlayStation Network or data on the HDD could be damaged. |
| NW-31291-6 | Can not link to a Wi-Fi network. Wi-Fi signal strength may be too weak. |
| NW-31295-0 | Can not connect to a Wi-Fi network. Wi-Fi signal strength might be too weak. |
| 88010E0F | Remote Play – Could not build a nexus to the PlayStation 4 System. |
| 88010E10 | Remote Play – Might not develop a connection to the PlayStation 4. |
| 88010C36 | Remote Play – Connection to the server has actually timed out as the network speed is too slow. |
| 8801E13C | Remote Play – Connection to the server has timed out as the network speed is too sluggish. |
| NW-31473-8 | The connection timed out. |
| CE-30012-6 | Internal error. |
| SU-30746-0 | Could not find file required for system software upgrade. |
| E-82000180 | Credit card or PayPal details is needed. |
| WS-36856-8 | Service has actually been stopped briefly. |
| CE-35485-5 | Can not play the disc. |
| WS-36855-7 | A server error has taken place. |
| WS-36862-5 | Can not sign up with the Session. |
| CE-34883-6 | PIN code for Remote Play is incorrect. |
| E-82027850 | Charge card info is void. |
| NP-31940-7 | Demand was terminated. |
| CE-40852-9 | An error occurred on the server. |
| WV-36350-7 | Can not connect to the server. |
| NP-2068-6 | If 2-step verification is active, you must get in a gadget setup password. |
| CE-38633-3 | Your broadcast has been disrupted due to a server interaction error. |
| CE-35235-8 | Your broadcast has been disrupted due to a server communication error. |
| CE-36297-7 | Your broadcast has actually been interrupted due to a server interaction error. |
| CE-40890-1 | Your broadcast has been interrupted due to a server interaction error. |
| NP-39231-8 | Can not link to the server. |
| WS-37397-9 | Connection Error |
| WC-36551-0 | An error happened while linking to PlayStation ™ Network. |
| WC-40371-5 | The coupon code you went into is not valid. |
| CE-32899-1 | Can not link to the server. |
| E-82021003 | The information you have gotten in include special characters |
| WC-36547-5 | The credit card you attempted to sign up is already related to your account. |
| WC-41274-8 | The details you have gone into include unique characters. |
| WC-34891-5 | Credit card information is invalid. |
| NW-31194-8 | There was an issue with the Web connection on the PS4. |
| NP-32370-5 | User error |
| NP-39225-1 | There was a difficulty with the Internet attachment on the PS4. |
| CE-40911-5 | PlayStation VR error. |
| CE-40305-2 | Error occurred while updating VR gadget software. |
| CE-40306-3 | An error occurred while updating VR device software application. |
| CE-40307-4 | Error occurred while upgrading VR device software application. |
| CE-40327-6 | Error took place while updating VR gadget software. |
| CE-40309-6 | An error happened while upgrading VR gadget software. |
| CE-40326-5 | Error took place while updating VR device software. |
| CE-40311-9 | An error occurred while updating VR gadget software application. |
| CE-40325-4 | An error took place while updating VR device software. |
| CE-40312-0 | An error took place while updating VR device software. |
| CE-40313-1 | Error happened while upgrading VR gadget software application. |
| CE-40314-2 | An error occurred while updating VR device software. |
| CE-40315-3 | An error took place while updating VR device software application. |
| CE-40316-4 | An error occurred while upgrading VR gadget software. |
| CE-40317-5 | An error happened while updating VR gadget software. |
| CE-40318-6 | An error occurred while updating VR device software application. |
| CE-40319-7 | An error took place while upgrading VR device software. |
| CE-40320-9 | An error happened while upgrading VR device software. |
| CE-40321-0 | An error occurred while updating VR gadget software application. |
| CE-40322-1 | An error occurred while upgrading VR device software. |
| CE-40323-2 | An error took place while upgrading VR gadget software application. |
| CE-40324-3 | An error occurred while upgrading VR gadget software. |
| CE-33327-8 | PS VR USB Error. |
| WS-41755-2 | Can not connect to the server. |
| CE-38706-4 | Can not connect to the server. |
| WC-34731-8 | Charge card details is invalid. |
| NP-31959-7 | An error happened while linking to PlayStation ™ Network. |
| NP-34388-6 | An error happened while connecting to PlayStation ™ Network. |
| CE-39935-9 | An error took place while linking to PlayStation ™ Network. |
| NP-31966-5 | An error took place while linking to PlayStation ™ Network. |
| WV-33921-8 | Can not connect to the server. |
| E-80AA001A | An error happened while beginning the application. |
| NP-39233-0 | There was an error in making or organizing a celebration. |
| CE-38606-3 | Can not add the following content to Downloads. |
| NP-39226-2 | An error happened while linking to PlayStation ™ Network. |
| CE-41901-5 | Use a USB External Storage Device that fulfills the list below requirements. |
| CE-41899-1 | Link the USB External Storage Device straight to the PS4. |
| CE-30002-5 | An error has occurred. |
| CE-30022-7 | Reformat the HDD. |
| CE-30006-9 | Reconnect the HDD and repair file system. |
| CE-41558-3 | Application cannot be started. |
| NP-31970-0 | No context is available. |
| NP-39232-9 | There was an error made during a celebration or while participating in one. |
| E-82027201 | Login unsuccessful |
| NP-36006-5 | Your trophy info might be corrupted. |
| CE-42041-1 | Unable to perform this task. Not enough free space in system storage. |
| CE-42040-0 | Cannot perform this operation. There is not enough free space in the system storage. |
| SU-30627-8 | The system software file could be damaged. |
| WC-40376-0 | This item is not available in your country/region. |
| CE-39985-4 | There was an error connecting to PlayStation™ Network. |
| CE-38703-1 | Unable to connect to the server. |
| WC-40368-1 | Not sufficient funds. |
| WC-35442-8 | The credit card details you entered are already linked to other accounts. |
| WS-37469-9 | PlayStation ™ Network may be temporarily occupied or undergoing maintenance. |
| CE-32894-6 | The server connection has been lost. There may be a problem with the network, PlayStation ™ Network, or the server of the service provider might be temporarily busy. |
| WC-34889-2 | This action is temporarily locked because of too many attempts. |
| CE-32723-7 | The product is either corrupted or cannot be detected by the system. |
| CE-37857-0 | The PS4 is unable to detect the USB storage device. |
| WS-36724-2 | User not found. |
| WC-41705-7 | To complete a transaction or redeem a voucher, you must have a Payment Method saved. No payment methods saved. |
| WS-36778-1 | User is not in the list of friends. |
| NP-31828-2 | There was a connection error on the PSN server because of rush hour. |
| WC-40383-8 | Cannot connect to the server (HTTP 503 error). |
| CE-30008-1 | There was an error when releasing the content. |
| WS-38220-5 | There was an error. |
| WC-40360-3 | Concern about the PlayStation Store. |
| CE-41853-1 | The content you selected is not available. |
| NP-31980-1 | Session expired. |
| CE-30028-3 | There was an error in the application. |
| CE-38704-2 | There was a server error. |
| CE-42747-4 | Update needed for system software. |
| CE-34719-4 | This feature is currently unavailable. |
| NP-40833-8 | There was a server error. |
| WC-40329-8 | Unable to connect to the PSN server. |
| E-82385F03 | There was a random error. |
| WS-43305-5 | In actuality, an intermittent error has transpired. |
| NP-34981-5 | There was a server error. |
| NP-32364-8 | There was a server error. |
| CE-32809-2 | There was an error when starting a downloaded video game. |
| SU-41350-3 | The PS4 is unable to locate the system software upgrade file on the USB storage device. |
| WS-37403-7 | The PlayStation Network (PSN) is currently undergoing maintenance or experiencing temporary issues. |
| WS-37505-0 | If you see this error code on your PlayStation 4, it means that the connection between your PS4 system and the server has not been successful. |
| SU-30625-6 | If you see this error code on your PlayStation 4, it means that the system software upgrade file was not recognized by the PS4 system and the upgrade process has stopped. |
| SU-30645-8 | If you see this error code on your PlayStation 4, it means that the system software update data was not accepted by the PS4 system and it has stopped working. |
| SU-42481-9 | If you see this error code on your PlayStation 4, it means that the system software update file was not recognized by the PS4 system and is not functioning properly. Learn how to troubleshoot error codes. |
How to Fix Common Errors On PS3, PS4 and PS5
Check PlayStation Network Status
This PS5 error code differs from others because it has a helpful description. It usually shows up when the PlayStation Network is being maintained. To find out if there are any problems preventing players from accessing the PlayStation Network, visit the PlayStation Network status page. If no issues are reported, try resetting your console’s internet connection settings and running the connection test. If that doesn’t work, turn off your router and modem for at least five minutes, then try again. If the issue persists, try again later. It could be due to temporary congestion on your line.
Cancel any pending downloads
This PS5 error code often happens during pre-orders or when trying to pre-load or install exclusive add-on content. It comes with a helpful description. If you’re having trouble with pre-loading, you can fix it by accessing your PSN library on a browser. Cancel any pending downloads and then queue the download remotely. If the first solution doesn’t work, you can try fully turning off your PS5 and then turning it back on. Another option is to restore licenses by going to System> Users and Accounts > Other > Restore Licenses.
If you’re getting this error code for add-on content, the item(s) you’re trying to access aren’t unavailable due to a release date issue on the PlayStation Store. It could also be because the System is mistakenly trying to access the PS4 version of the DLC, which isn’t compatible with the PS5 game. There is no known fix for these cases. You’ll have to wait for Sony or the developers to resolve the problem before getting additional content.
System software is outdated
The PS5 error code is because the system software is outdated. Please connect to the internet and follow the instructions to update it to the latest version. If you cannot connect your console to the internet, you have two options for updating the system software. You can download and install the latest software on a computer’s USB drive or update it using a game disc. To learn more about this process, visit the official PS5 System Software Update site.
Final Words
This article discusses the error codes that can occur on PlayStation consoles like PS3, PS4, and PS5. Please bookmark our site. We will discuss each error code in a separate post.
